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Google Office |
Google. We all
know its name and use its website probably more than any other websites. We
also know that it is extremely successful and that its founders have become
billionaires. Yet amazingly, 10 years ago, almost none of us had heard of it,
let alone used it. Its growth has been more substantial than even most of the
businesses that existed before it, but also faster than any.
THE BIRTH OF PAGERANK
Google hasn’t
always been such a goldmine. In fact, when they started, Google’s co-founders Larry Page and Sergey Brin weren’t even sure how their site would make money.
The pair met at
Stanford University in the spring of 1995, where they were both enrolled on its
prestigious PhD computer science programme. Located in Silicon Valley, Stanford
had already spawned some of the world’s most successful technology company,
such as Hewlett-Packard and Sun Microsystems and the academic environment
encouraged risk taking and entrepreneurship. Its office of technology licensing
offered technologist’s resources, advice and assistance with the patent process
to help its student’s commercialize their research projects in return for a
stake in the businesses. It was also a stone’s throw from Sand Hill Road, home
to some of the USA’s most successful ventures capital firms.
Sergey and Larry
had both grown up surrounded by science and technology. Larry’s father was one
of the first ever recipients of a computer science degree from the University
of Michigan. His mother was a database consultant with a master’s in computer
science. Read more!
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PHOTO OF GOOGLE’S FOUNDERS
SERGEY AND LARRY
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At the time,
several rudimentary search tools existed, but a search on one of them would
generally yield thousands of resulted, which were not ranked in any order of
relevance. Fellow Stanford PhD students Jerry Yang and David Filo had developed
Yahoo! To tackle the problem, but they employed a team of editors to assemble a
web directory, and were already struggling to keep up with the mushrooming
worldwide web. Convinced there was a batter way, Sergey, an expert in
extracting information from vast amounts of data, joined forces with Larry, who
was studying the leading search engine Alta Vista. Never short of ambition,
Larry had set out to download the entire web onto his PC to study the relevance
of web links which Alta Vista didn’t appear to be taken into account. The
project took far longer than expected and cost the computer science department
around $20,000 (£12,000) every time they sent out a crawler programme to
capture online data-but the effort was definitely worth it.
Never
short of ambition, Larry had set out to download the entire web onto his PC to
study the relevance of web link.
They concluded
that the number of links pointing to a site was a measure of its popularity.
Furthermore, they decided that the links could be weighted. For instance, if
the BBC links to your website (which receives high volume of traffic and has
many links pointing to itself), this is worth more than the links from a less
popular site. Naming it after himself, he called the algorithm he developed to
establish this pecking order PageRank. By adding this to traditional search
methods-which matched keywords on pages with those in the search terms- the
pair devised a search engine that produced result that were highly accurate and
relevant to the user’s request. Google was conceived.
LOOKING FOR A BUYER
The founder did
not set out to build a business. Coming from backgrounds where academia was
revered, they were more excited to have stumbled across the basis of a killer
thesis. They developed a prototype of their search engine called BackRub, which
was renamed Google in 1997.the term was a play word on the word googol, a
mathematical term for one followed by 100 zeros and it represented the vast
amounts of data on the web. Working day-in, day-out from a room on campus, the
founders unleashed their creation on Stanford’s student body via the
university’s intranet. Its popularity among this information-hungry population
soared through word-of-mouth recommendations, as users quickly discovered how
much faster and more relevant its search results were.
Not wanting to
get too distracted from the academic pursuits, but certain, they had created
something far superior to anything else available at the time, they attempted to
sell their technology to Excite, Yahoo! and the then market leader Alta Vista
for up to $1m before patenting it. Amazingly, each company passed up on the opportunity.
Search did not present any obvious revenue generating opportunities and
Google’s goal to produce results in a split second did not make it an ideal
space for advertisers. Feeling passionately that they have developed something
that people truly needed, Sergey and Larry were left with no choice but to take
Yahoo! co-founder David Filo’s advice and take Google to market themselves.
By amassing
email feedback from their academic peers, they refined their offering before
seeking funding to make it scalable. In August 1998, they met private investor
Andy Bechtolsheim, a cofounder of Sun Microsystems who had sold another
business to Cisco for hundreds of millions of dollars. Despites the lack of
clear business model, Bechtolsheim was so taken with the idea that he wrote out
a cheque to Google Inc for $100,000 (£60,000) on the spot, compelling Sergey
and Larry to incorporate the company. Google was born.
SCALING IT UP
Bechtolshem was
particularly impressed with their plans to rely solely on the strength of their
products and word-of-mouth recommendations to market the brand, instead of
blowing huge sums on advertising. Instead, they planned to invest in IT as no
other company had done before. From the offset, Sergey and Larry had been
extremely efficient in their use of computers. They were downloading, indexing
and searching the internet using a network of off-the-shelf PCs which they had
custom built and linked together themselves. On these computers ran the
software and algorithms they had also designed to crawl through and rank web
pages. The intension was to continue with this strategy, scaling it up cost
effectively by adding more and more PCs to the network to ensure their
lightning fast search results kept up with the growing number of websites and
users.
Google’s
stated mission is to organize the world’s information and make it universally
accessible and useful.
Following
Bechtolsheim’s endorsement, several friends and family member also backed the
pair, who were able to raise a total of $1m (600,000). After running their
operations from a garage for a while, where they hired their first staff member,
the duo moved into offices on Polo Alto in 1999. A mention in PC Magazine’s top
100 websites created a huge surge in user number and before long, Google was
dealing with upwards of 500,000 searches each day.
However,
struggling to maintain the level of IT investment they needed to keep up with
these growing numbers, they were force to seek further backing before long.
Luckily for them, the economic climate worked in their favour. Google’s story
is set against the backdrop of the dotcom rise (and subsequent fall). Following
the buzz created by the stock market flotation of internet browser producer
Netscape in 1995, valued the company at $3bn after the first day of trading.
Wall Street stockbrokers were on the prowl for more internet success stories.
In 1999, Google
closed a deal with two of the world’s most prestigious venture capital firms
(VCs), both based on Sand Hill Road, California: Sequoia Capital, which had
backed Yahoo!, and Kleiner Perkins, which had backed Amazon and many others. In
an unprecedented move, the renowned VCs agreed to invest equally in Google,
with neither having a controlling interest. They were so eager to back the
search pioneer while they had the chance (despite, it still having no
successful business model) that each firm stumped up $12.5m (£7.5m), while
Sergey and Larry remained in sole charge of the company they had created – a
non negotiable condition for them.
GOING GLOBAL
Following the
buzz this created, Google experienced a major growth spurt. They continued with
their method of custom-building server racks using part from low cost PC’s and
stacking them one on top of the other, getting maximum value per square foot in
their data centres. At this stage, their business model was to earn income by
licensing their search technology to other partners. This wasn’t bringing in
anything like sufficient revenue, so they began to consider other ways to turn
their growing search engine into sustainable business.
They were
initially hesitant to allow advertisers onto the site because they worried that
users would doubt the search results’ impartiality and Sergey and Larry
remained resolute that they would never allow companies to pay to rank more
highly as other search engines had done. They came up with a compromise which
was to revolutionize not only their own business, but also their competitors
and no less the world’s advertising industry. Their idea was that whenever
someone searched for a topic, they would display small text adverts relevant to
the subject of the search alongside the more prominent ‘natural search engine
results’.
Sergey and Larry remained
resolute that they would never allow companies to pay to rank more highly ……they
came up with a compromise which was to revolutions the world’s advertising
industry.
This soon
evolved into the current pay per click model, whereby Google would earn money
whenever a user clicked on one of these ‘sponsored links’. The rate paid per click
was set by the advertiser in a fair, automated online auction process. This
worked spectacularly well for several reasons: it was extremely simple and
quick for an advertiser to set up; it could be tested for a tiny investment-
far smaller than any other advertising method; it enabled advertisers to
present their massage to a very highly targeted and hungry audience; it was
free unless someone clicked on the advertiser’s advert; it was easy to measure
how successful it was and above all it worked. Advertiser got excellent results
from people clicking on their ads.
In 2000, the
founders hired Dr. Eric Schmidt as chief executive to take over the day-to-day
running of the business. Although Sergey and Larry were hesitant at first
through fear of losing control of the company they had created (this was a
condition of their investment that they had reluctantly agreed to) Schmidts
appointed proved to be extremely successful. In particular, his business
expertise played a key role in Google’s oversea expansion. One of the first
things he noticed was that, while 60% of its searches came from outside the
USA, just 5% of ad revenues came from overseas advertisers. While the search
had been available in foreign languages for some time and the business was
truly serving a global audience, it had yet to make money from this. Under
Schmidt’s supervision, sales offices were duly established in London, Hamburg,
Tokyo and Toronto. Revenue soared.
Google’s stated
mission is ‘to organized the world’s
information and make it universally accessible and useful’. Hardly a modest
ambition! As its revenue grew, it started adding new services to deliver more
or its mission. By 2004 in addition to the core search engine, it offered
Google Image, a huge library of searchable image and Google News, a service
that aggregated stories on any particular subject from around the world and
introduced Gmail, a web based email service.
GOING PUBLIC
In 2004, the
founder reluctantly listed the search engine on the Nasdaq Stock Exchange,
raising $1.2bn (£600m). Biut going public was actually the last thing Sergey
and Larry wanted to do. Apart from the fact that their independence had helped
them weather the dotcom storm, they were extremely reluctant to make their
financial information available to competitors. Up until 2004, analysts had
grossly underestimated just how big the search giant had become, and the last
thing Google wanted was for the world to know how much money they were making
or more information on how they were making it. However, they had become so big
that US law required them to disclose their financial information. Giving that
they would have to spill the beans anyway, they felt it prudent to take the
company public and give their early employees and investor a tangible return.
No other
company has created such phenomenal influence, profit and wealth in such a
short time
But shortly
before its initial public offering (IPO), a number of factors coincided to
bring down Google’s share price. Firstly, the company had to deal with backlash
from rival overture; a subsidiary of its largest competitor, Yahoo! Overture
pioneered the idea of selling ads to accompany search result using a pay-per-
click model, and accused Google of infringing its patents. Conscious of the
negative affect the ongoing legal battle was having in the run up to its stock
market debut, Google’s founders gave Yahoo! 2.7 million shares in an out of
court settlement.
Secondly, its
recent entry into email market with Gmail had been steeped in controversy. The
founders had sought to offer a service that was far better than anything else
out there. Using their search technology, you could easily search for and find
a stored message using Gmail and they offered what was then a colossal one
gigabyte of space with an account. However, their plans to make money through
contextual ads, which were generated by scanning messages and matching ads to
keywords, were slated by privacy bodies.
The combination
of factors meant that Google’s IPO valued share at just $85 (£43) each. But this
didn’t last for long. Despite these setback, Google’s share price rose to $100
by the end of the first day of trading, valuing the company at $23.1bn
(£11.5bn). as with many new companies in Silicon Valley, many of Google’s early
employees had been given share options (instead of high salaries, which helped
keep the young business’ cost down while they were trying to become profitable)
which made them millionaires when the company went public.
Part of Google’s
phenomenal growth has come from a scheme it created call AbSense. This allows other websites to install a
Google search box on their site; when user click on the contextual ads that
Google supplies alongside the results, the partner website earn some of the fee
advertiser pay to Google. AdSense has been enormously popular with other
websites, even including giants such as AOL and New York Times. AdSsense is
typical of Google’s progressive approach and its belief that working alongside
competitors can grow the market for all.
WHERE ARE THEY NOW?
Two months after
the IPO, Google’s share price hit $135 (£68). Since then it has risen
substantially as the company’s revenue and profits have grown; the share price
currently stands at $528. Its market capitalization (the current value of its
entire share) is a staggering $165.87bn (£86bn) (correct at the time of
writing). When its stock valued exceeded $700b a share in November 2007, Google
became the fifth largest listed company in the USA.
Furthermore,
Google’s triumphant revenue and profit figures in the first quarter of 2008
have quashed rumours that it faced a slump in advertising income in 2007. At
the height of its success in 2007, shares in Google were being sold for $741.80
(£370), but its price began to tumble amid fear that its ad revenue was falling
(newspaper reported fewer people were clicking on its ads). But, true to form,
Google laid waste to those claims when it brought home $1.3bn (£700m) profit
between January and March 2008, from a turnover of $5.1bn (£2.7bn). its
presence online has become so mighty that IT giant Microsoft, keen to extend
its reach in online search, recently attempted to but Yahoo! for $44.6bn.
Google and Microsoft continue to battle it out to entire the world’s brightest
technology engineers.
Google has used
its success to make a number of significant acquisitions. Examples include its
$1.65bn purchase of user video clip phenomenon YouTube in October 2006 and
online advertising network Doubleclick in April
2007, which it bought for $3bn,
lengthening its reach into the display advertising market on the web.
Sergey and Larry
moved to their Mountain View headquarter, in California, in 2004 and that is
where the company remains to this day. The company’s founding principles have
also played a key part in the company‘s success, not least the founders’
determination to make Google a great place to work. Its motto, ‘don’t be evil’,
is world famous as is the award winning culture that Sergey and Larry have
fostered. On site at its Mountain View headquarter, staff can make use of a
wide range of facilities, including pool tables, swimming pools and volley ball
court, as well as being well fed with free gourmet food. They receive more that
1,300 job applications every week.
The founders are
still keen to solve some of the world’s great problems. New products such as
Google Earth, a service that enables user to hone in on any part of the globe
using satellite imagery, have continued to wow it users. A project to map human
genes is currently underway. Engineers are given 20% of their time where they
are actively encouraged to work on their own projects. Both Google News and
Froogle, an online shopping service, are the result of this initiative. It now
has sales offices all over the world and this culture of creativity pervades
them all.
Its
motto, ‘don’t be evil’, is world famous, as is the award-winning culture that
Sergey and Larry have fostered
Google’s website
now processes hundreds of millions of searches every day. Google’s homepage has
retained its designed simplicity and has not tried to use it for even more
advertisements-despite the fact that it could potentially be a source of
considerable extra income. As a result, it loads quickly, improving the customer
experience. Likewise it has steered clear of flash features and others such
things that would slow it down. It is estimated that Google’s network now
consists of the more than 400,000 servers, a computing power unmatched by any
other company. Its employees still assemble and customize the PCs the company
uses to carry out its searches. No enterprise has more computing power than
Google. No other company in history has achieved such brand awareness without
spending heavily on advertising and marketing and no other company has created
such phenomenal influence, profit and wealth in such a short time.
Nawah oo! When will African begin to think like this?
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